This Bonus Policy explains how bonuses, free spins, cashback rewards and loyalty promotions work at Shakebet Casino (shakebets.co), operated by May Sun Services S.A. under Anjouan licence ALSI-202411025-FI1. Please read this page carefully before claiming any offer. By accepting a bonus you confirm that you have read, understood and agreed to the terms set out below, as well as Shakebet's general Terms and Conditions.
All welcome-package bonuses at Shakebet activate automatically upon a qualifying deposit — no bonus code is required. Other promotions may apply automatically or require a single opt-in step; specific instructions are shown on the relevant promotion page.
When a bonus is credited, your account will hold two separate balances: real-money funds and bonus funds. Real-money funds are used first in all wagers. Bonus funds and any winnings generated from bonus funds remain locked until the applicable wagering requirement has been met in full. Shakebet may display your bonus balance and wagering progress in the account dashboard.
While any bonus with a wagering requirement is active, the maximum permitted stake per bet or spin is €5. Placing bets above this limit while a bonus is active may result in the bonus and any associated winnings being voided. This limit applies across all game types unless a specific promotion states otherwise.
Not all games contribute equally towards clearing a wagering requirement. The standard contribution rates are:
| Game Category | Contribution Rate |
|---|---|
| Slots | 100% |
| Live Game Shows | 20% |
| Blackjack & Roulette | 10% |
| Crash & Arcade Games | 0% |
Shakebet reserves the right to adjust contribution rates for specific games or studios. Where a game is excluded from contributing to wagering, this will be indicated either in the promotion's specific terms or in the game lobby. Playing excluded games while a bonus is active does not void the bonus, but those stakes do not count towards the wagering requirement.
Unless stated otherwise in a specific promotion's terms, winnings generated from bonus funds are subject to a maximum cashout cap of 10× the bonus value, up to a maximum of €2,000. Any winnings exceeding this cap will be removed from the account at the time of withdrawal processing.
Unless a specific promotion states a different validity window, bonuses and free spins credited to your account must be used within 7 days of activation. Any bonus funds, free spins or associated winnings remaining at the end of the validity period will be forfeited automatically.
You may choose to forfeit an active bonus at any time via the account settings or by contacting the Shakebet support team through live chat or email. If you forfeit a bonus, any associated bonus funds and winnings derived from those bonus funds will be removed from your account. Real-money funds deposited in connection with that bonus will remain, provided any applicable single-wagering requirement on the deposit has been met.
Requesting a withdrawal while a wagering requirement is outstanding will result in the active bonus and any bonus-derived winnings being forfeited. The withdrawal will then proceed against your available real-money balance only.
New players at Shakebet are eligible for a three-deposit welcome package worth up to €7,000 in bonus funds plus 350 Free Spins. The package activates automatically — there is no code to enter. Each step must be claimed in order; you cannot skip to a later deposit bonus.
| Deposit Step | Match Bonus | Free Spins | Maximum Bonus Value |
|---|---|---|---|
| 1st Deposit | 100% match | 50 Free Spins | €2,000 |
| 2nd Deposit | 50% match | 100 Free Spins | €1,000 |
| 3rd Deposit | 150% match | 200 Free Spins | €4,000 |
The bonus amount credited equals the applicable percentage of your qualifying deposit, up to the stated maximum for each step. For example, a €500 first deposit at 100% match yields €500 in bonus funds, capped at €2,000 total. Depositing more than the cap does not increase the bonus amount, but the excess real-money funds remain freely available in your account.
Free spins associated with each deposit step will be credited to your account promptly following the qualifying deposit. Winnings from free spins are credited as bonus funds and are subject to the 35× wagering requirement stated above. Free spins not used within the 7-day validity window will expire and be removed from your account.
The welcome package is available to new players making their first, second and third deposits at shakebets.co. Players who have previously held an account with Shakebet, or who are otherwise ineligible under these terms or Shakebet's general Terms and Conditions, will not qualify. Shakebet reserves the right to verify the eligibility of any claim and to withhold bonuses where eligibility cannot be confirmed.
Shakebet awards a weekly cashback payment every Monday based on a player's net losses during the preceding week. The cashback rate is determined by the player's current VIP tier (see Section 4). Cashback credited under this promotion is paid as real, withdrawable cash with no wagering requirement, no minimum claim threshold and no expiry date. The maximum weekly cashback amount varies by tier and is set out in the VIP table in Section 4.
Also available on Mondays, the Lootbox promotion awards a mystery box containing prizes such as bonus funds or free spins. Unlike the cashback promotion, rewards received via Lootbox Monday are subject to a 35× wagering requirement. The contents of each lootbox are determined at random at the point of opening. The maximum bet and validity rules set out in Section 1 apply to any bonus funds received from this promotion.
The Shakebet Wheel becomes available from Level 5 of the loyalty programme. Players may spin the wheel to win bonus cash or free spins. Rewards from the Shakebet Wheel are subject to a 35× wagering requirement. Standard maximum bet limits and validity periods apply. The wheel may be subject to a cooldown period or spin frequency limit as detailed on the promotion page.
Shakebet runs an ongoing missions system through which players can complete designated challenges to earn loyalty points at an accelerated rate. Missions are updated periodically. Any bonus rewards attached to specific missions will carry the wagering terms stated on the relevant mission page. Loyalty points earned through missions are subject to the standard loyalty programme rules described in Section 4.
Accumulated loyalty points may be redeemed in the Loyalty Store for prizes including free spins, bonus rounds and bonus cash. Redemption rates and available prizes are displayed in the store and are subject to change. Bonus cash and free spin rewards redeemed via the Loyalty Store are subject to wagering requirements as stated at the point of redemption. Points have no cash value and cannot be transferred between accounts or exchanged for cash outside of the Loyalty Store redemption mechanism.
Shakebet operates a 50-level loyalty programme divided into 10 named tiers. Players progress through levels by accumulating loyalty points through real-money wagering. The primary benefit of the programme is the Monday cashback, which is credited as withdrawable cash with no wagering attached.
| Tier | Levels | Cashback Rate (up to) | Maximum Weekly Cashback |
|---|---|---|---|
| Bronze | 1–5 | 2% | €25 |
| Silver | 6–10 | 5% | €50 |
| Gold | 11–15 | 6% | €175 |
| Platinum | 16–20 | 8% | €500 |
| Diamond | 21–25 | 10% | €2,000 |
| Ruby | 26–30 | 12% | €5,000 |
| Emerald | 31–35 | 13% | €10,000 |
| Sapphire | 36–40 | 15% | €15,750 |
| Obsidian | 41–45 | 17% | €20,000 |
| Mega VIP | 46–50 | 20% | Unlimited |
Loyalty points are earned through real-money wagering across eligible games. Points earned on bonus-funded wagers may accrue at a different rate or may not count towards tier progression; specific earning rates are detailed in your account dashboard. Points redeemed via the Loyalty Store are processed at the rates displayed at the time of redemption. Shakebet reserves the right to adjust point-earning rates, tier thresholds and redemption values with advance notice to players.
Tier status may be subject to minimum activity requirements over a rolling period. Where a player's activity falls below the threshold required to maintain a tier, Shakebet may adjust their tier status accordingly. Players will be notified of any such change through their registered account communications.
Shakebet operates a zero-tolerance policy towards bonus abuse. The following practices are strictly prohibited and will result in the immediate cancellation of bonuses, forfeiture of associated winnings, and may lead to account suspension or permanent closure:
Where Shakebet determines that a bonus has been obtained or used in an abusive manner, it reserves the right to recover the value of any bonus or winnings from the player's account balance and to take further action in accordance with its general Terms and Conditions.
In accordance with the requirements of Shakebet's operating licence (Anjouan — ALSI-202411025-FI1), all players are subject to Know Your Customer (KYC) identity verification. Shakebet may request verification documents at any time, including before processing a withdrawal of bonus-derived winnings. Failure to provide satisfactory documentation may result in the suspension of withdrawal requests until verification is complete.
Bonuses will not be credited, and bonus winnings will not be released, to accounts where verification requirements remain outstanding. Players are encouraged to complete verification promptly after registration to avoid delays when withdrawing.
Shakebet processes all personal data collected during KYC in accordance with its Privacy Policy, available on shakebets.co.
Bonuses are denominated in euros (€) by default. Where a player's account operates in a different currency, or where deposits are made in cryptocurrency, bonus values and limits will be converted at the prevailing exchange rate applied by Shakebet at the time the bonus is credited. Conversion rates may fluctuate, and the euro equivalent values stated in these terms are indicative.
Crypto deposits are accepted in Bitcoin, Ethereum, BNB, USDC, Dogecoin, TRON, Bitcoin Cash, Litecoin and USDT (across BEP20, ERC20 and TRC20 networks). Fiat deposits are accepted via Visa, Mastercard, bank transfer, Trustly, Klarna, Boku, Apple Pay, Google Pay, Wise and Revolut, subject to availability by region. The minimum qualifying deposit for any bonus step is €20 (or equivalent). Deposits made via certain methods may not qualify for specific promotions; this will be stated on the relevant promotion page where applicable.
The minimum withdrawal amount is €25. Standard weekly withdrawal limits are €10,000, rising to a daily limit of €100,000 for Mega VIP players. These limits apply to both real-money and bonus-derived withdrawals.
Shakebet is committed to promoting responsible gambling. Bonuses are designed to enhance your entertainment experience and should never be viewed as a means of generating income or recovering losses. If at any point gambling ceases to be enjoyable, or you feel that it may be causing harm, we encourage you to use the responsible gambling tools available on shakebets.co, which may include deposit limits, session limits, loss limits and self-exclusion options.
Players who have opted for self-exclusion or who are subject to a cooling-off period are not eligible to receive or claim any bonuses during that period. If a player's self-exclusion is lifted and they return to active play, bonus eligibility will be assessed at that point in accordance with these terms.
If you believe you may have a gambling problem, please contact a responsible gambling support organisation in your jurisdiction. Shakebet's customer support team is available 24/7 via live chat and email and can direct you to appropriate resources.
Shakebet reserves the right to amend, update or replace this Bonus Policy at any time. Where changes are material, reasonable notice will be provided to registered players via email or through an on-site notification. Continued participation in any bonus or promotion following the effective date of any change constitutes acceptance of the revised terms. The current version of this Bonus Policy is always available at shakebets.co.
If you have a question about a bonus, believe a bonus has been applied incorrectly, or wish to raise a complaint related to any promotion, please contact the Shakebet support team:
Shakebet aims to resolve all bonus-related queries promptly. Where a complaint cannot be resolved through the standard support process, players may seek escalation in accordance with the dispute resolution procedures set out in Shakebet's general Terms and Conditions and, where applicable, through the dispute mechanisms available under the Anjouan gaming licence.
